Feedback gathered over the last four weeks directly from Service Users was welcomed by the Local Authority and all feedback on services continues to be, overall positive.
The Borough updated us with news that the Transformation event on the 25th November had been a success with both Service Users and Providers attending in good numbers.
Ahead of a planned second Consultation in early 2017, specific focus sessions are planned for both Children's Services & Young Carers in line with the Borough's family focused approach. A recent event held to raise awareness of New Psychoactive Substances was very successful with over 120 attendees.
Discussions around potential training opportunities in order to maximise the effectiveness of Service User Involvement were welcomed by the borough.
ICDAS are looking at new and innovative ways to increase Service User feedback whilst simultaneously improving the quality. This will enable services to respond to the needs of their clients more effectively, hopefully improving outcomes for all.
SHP will be launching their new website in the New Year and Eagles aftercare service, set up by ex-Service Users was mentioned and highlighted as being inclusive, supportive and open to all - the social aspect was highly recommended!
Our work-plan, designed to support ICDAS become an independent organisation was discussed ahead of some key decisions to be made about organisational structure, due by early 2017. We would welcome any advice or information from organisations similar to ICDAS as to the best way to do this.....Please get in touch with us.
ICDAS members were in agreement that what became a more informal discussion towards the end of the meeting produced very insightful and extremely worthwhile contributions from all who were in attendance. Something to consider for the future....
Thanks also to Frankie Skies ICDAS Co-Ordinator, Will Digan, (CASA) and Darcy Renouf (SHP Aftercare) Robert Fairlie (PCDAS)
